This course explores practical strategies for managing conflict in different situations and the knowledge and skills required to implement these strategies.
It also provides approaches to negotiation that can help people who are in conflict to reach an mutually-agreeable outcomes.
At the end of the course, you will have:
This comprehensive self-paced course is ideal for anyone leading teams or managing staff in the workplace.
After completing this course you’ll receive the following course completion awards:
The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.
When you register:
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au
This pre-recorded webinar runs for 1.5 hours and can be purchased online and accessed at any time.
Learning outcomes
During this webinar, you’ll:
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