This course provides you with skills for preparing for difficult, professional conversations with colleagues, and strategies to help you manage your emotions and support others during these conversations. The course also explores
At the end of this course, you will be able to:
This comprehensive self-paced course is ideal for staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients when faced with a difficult conversation.
After completing this course you’ll receive the following course completion awards:
The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.
When you register:
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au
Full Self-Paced Course
$250.00 inc. GSTDate: 17/07/2025
Time: 9.30am - 12.30pm AEST
Do you want new insights you can apply to client work with children affected by mental health difficulties and their families?
$50.00 inc. GSTDate: 23/10/2025
Time: 4.00pm - 6.00pm AEDT
This pre-recorded webinar runs for 1.5 hours and can be purchased online and accessed at any time.
Learning outcomes
During this webinar, you’ll:&...