This 5 to 10-minute micro-course gives you free access to a sample from our longer ‘Negotiation and Conflict Management in the Workplace’ self-paced course. In this sample you will gain practical strategies for managing conflict in different situations and the knowledge and skills required to implement these strategies.
After completing this micro-course you’ll receive the following course completion awards:
The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.
This free micro-course is ideal for staff considering registering for our comprehensive 'Negotiation and Conflict Management in the Workplace' self-paced course and wishing to explore a sample. It suits anyone leading teams or managing staff in the workplace.
When you register:
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au
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Learning outcomes
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Date: 7/12/2026
Time: 1.00pm - 4.00pm AEDT