This 5 to 10-minute micro-course gives you free access to an extract from our longer ‘Leading Difficult Conversations’ self-paced course. In this sample you will gain skills for preparing for difficult professional conversations with colleagues, and strategies to help you manage your emotions and support others during these conversations.
After completing this micro-course you’ll receive the following course completion awards:
The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.
This free micro-course is ideal for staff considering registering for our comprehensive 'Leading Difficult Conversations' self-paced course and wishing to explore a sample. It suits staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.
When you register:
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au
Unpack contemporary psychological approaches.
$50.00 inc. GSTGain information and strategies to respond to client queries
$50.00 inc. GSTDate: 18/08/2026
Time: 9.30am - 12.30pm AEST
Separation and the impact on parents and children, and also strategies of support.
$50.00 inc. GST