This 5 to 10-minute micro-course gives you free access to a sample from our longer ‘Managing Challenging Behaviours’ self-paced course. In this sample you will gain strategies that you can use to defuse situations when clients, colleagues or community members are exhibiting strong emotions and/or difficult behaviours.
After completing this micro-course you’ll receive the following course completion awards:
The digital micro-credential badge can be displayed on your LinkedIn profile, resume, CV or email signature, to share your accomplishment with colleagues and professional networks.
This free micro-course is ideal for staff considering the comprehensive Managing Challenging Behaviours: Self-Paced Course and wish to explore a sample. It suits range of workers in community organisations, social services, schools or businesses dealing with challenging clients or colleagues.
When you register:
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au
Date: 15/09/2025
Time: 9.30am - 1.00pm AEST
Gain information and strategies to respond to client queries
$50.00 inc. GSTManage your mental health as you transition back into the physical workplace
$50.00 inc. GSTExplore risk factors and protective behaviours.
$50.00 inc. GST