Home / Online courses / Online Workshop: The Casual Counsellor - 24/04/2023

Online Workshop: The Casual Counsellor - 24/04/2023

$220.00 inc. GST

Date: 24/04/2023

Time: 9:30am - 12:30pm (AEST)

At some stage over their careers, many people will find themselves needing to support or help a colleague or a friend who is in difficult circumstances.

Counselling skills can often assist in the management of the colleague or friend’s emotional response to an issue or event.

Other situations where a person may need to be the ‘casual counsellor' include helping a staff member who is a direct report, helping a student or parent in an education setting or assisting a client in a non-clinical situation.


Learning outcomesBy the end of this workshop, participants will be able to:

  • identify when a colleague/staff member/client is not coping emotionally
  • apply knowledge of how to decide when to intervene or assist
  • demonstrate basic counselling skills including listening, using empathy, questioning and reframing
  • apply strategies for their own reactions and the need for self-care.

Ideal for

Staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.

About the presenter

Lucille Hart is an experienced facilitator at Relationships Australia Victoria. She holds qualifications in psychology, the social sciences and meditation and is experienced in the provision of mental health, healthy relationship, rehabilitation, family violence, youth and psychoeducational services. Lucille has substantial experience working in community organisations as a coordinator, trainer and facilitator and regularly provides training for government and non-profit organisations in areas including healthy relationships, wellbeing, vicarious trauma, professional boundaries and managing difficult conversations.

Accessing your training 

  • When you register for this training event, a new account in the RAV learning Management system (Moodle) will be automatically created. This is our new online learning hub – where you can access all of our upcoming training and professional development programs.
  • This online, interactive workshop will be delivered live via Zoom video-conferencing. Further information will be provided upon registration.

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