Home / Online courses / Online Workshop: Negotiation and Conflict Management - 27/04/2022

Online Workshop: Negotiation and Conflict Management - 27/04/2022

$220.00 inc. GST

Date: 27/04/2022

Time: 9.30am - 12.30pm (AEST)

Conflict occurs when there is a perceived difference between the interests of the parties concerned and a belief that both sets of interest cannot be met simultaneously. This workshop will discuss a number of practical strategies for managing conflict in different situations and provide participants with skills to implement these strategies. It will also provide some useful approaches to negotiation that assist parties to reach a mutually beneficial outcome.

Learning outcomes

  • An understanding of conflict, and the indicators of conflict.
  • An understanding of your own response to conflict
  • Conflict management strategies and how you might apply them to different situations
  • Skills to implement a collaborative and solution focused approach to conflict management
  • Self-care strategies and managing the emotional response of being involved in conflict

Ideal for

Community organisation workers, school staff, health professionals, and anyone who would like to learn more about resolving conflict constructively in different settings

About the presenters

John Ravesi is a highly experienced FDRP, mediator, counsellor and coach. He is currently a Trainer/Assessor within the FDR and Mediation Training Program at RAV and delivers a variety of programs to external organisations. He has held multiple senior leadership, supervisory and clinical roles in a variety of community organisations.

Adrien March is an FDRP with a broad base of skills and experience, including mediation practice, training and dispute resolution research. Her practice experience covers mediating using facilitative and transformative models in the FDR and National Mediation Accreditation (NMAS) schemes. Adrien’s specialisations include working with rainbow families and high conflict disputes. Her training expertise includes course development and conducting FDR and NMAS training, coaching and evaluation for RAV and other organisations.

Accessing your training 

  • When you register for this training event, a new account in the RAV learning Management system (Moodle) will be automatically created. This is our new online learning hub – where you can access all of our upcoming training and professional development programs.
  • This online, interactive workshop will be delivered live via Zoom video-conferencing. Further information will be provided upon registration.

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