Difficult conversations can be uncomfortable. In this online workshop you will learn how to apply skills to prepare for difficult conversations, and strategies to help you to manage your emotions and support others in the conversation. This workshop will also explore and unpack effective communication skills and common conflict management styles.
By the end of this workshop, participants will be able to:
Staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.
Lilia Szarski is a clinical supervisor and experienced trainer at Relationships Australia Victoria and a qualified, registered psychologist. She is also a member of the Australian Psychological Society, International Association of Family and Conciliation Courts, and the International Association of Applied Psychologists.
Learn strategies to diffuse difficult situations and move towards positive solutions.$220.00 inc. GST
Dr Jo Lukins will explore strategies for supporting students to get back to school.$50.00 inc. GST
Gain strategies to engage dads and families in positive and effective ways.$220.00 inc. GST
Professional boundaries are the legal, ethical and organisational frameworks that protect both client and workers.$290.00 inc. GST